Nutripath IT Administration
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Recent activity by Nutripath IT Administration-
Can I request a refund of my collection kit?
As NutriPATH begins processing tests immediately upon arrival, refunds can only be provided if your test kit has not been received by reception. If the test kit has not been returned, and you place...
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I have a NutriPATH request form provided by my healthcare practitioner, what do I do next?
Once you have been provided with a NutriPATH request form by your healthcare practitioner, please contact our customer service team on 1300 688 522 to place an order for a collection kit. You can p...
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Can I pay online?
Yes, you can pay online using our secure BPOINT gateway here. You will need to use the order number on the top right of the request form received with your test kit or from your practitioner as dem...
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Can I drop off a sample instead of posting?
Yes. If you choose to drop your sample off with us personally instead of posting it you may do so. Please view our contact us page for location and opening hours.
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Can I request a copy of my test results once they have been finalised?
On completion of your test results, your practitioner will receive multiple methods of result delivery. NutriPATH will only provide you with a copy of test results after you have filled in our Auth...
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Can I pick up a test collection kit?
Yes, you can opt to pick up your test collection kit from us if you choose. Please inform the telephone operator you wish to pick up the kit when ordering the test kit to avoid it being posted to y...
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Where can I find collection instructions?
To view a collection video for your test or obtain a copy of the collection instructions, please click here and look for the test code associated with your test. Further help and information can be...
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Can I attend any pathology collection centre to have my blood taken?
Yes. You can have your blood taken at most pathology collection centers, however to avoid being charged for the collection, we suggest visiting one of our partner collection centers. Our list of pa...
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On what day of my menstrual cycle should I collect my saliva, urine, blood or blood spot hormone profile on?
If you do not have menstrual cycles you can collect the sample on any day.This would include women with hysterectomy, amenorrhea (abnormal absence of menses in women of reproductive age) and/or ute...
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How do I book the priority collection of my blood sample?
Some of our blood test kits need to be returned urgently to ensure the quality of the test is not compromised. For any RGCC or ALCAT blood tests, please use this form to provide your information an...